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FAQ 

If you have a question that is not listed here, please do contact us so we can help you.

 

How do I book a theme party hire package/ other hire items?

 

Click on Contact Us or email  us with the following details:

  • Your name

  • Address & contact number

  • Party date

  • Chosen theme and colours

  • Maximum number of guests

 

What is the cost of the special party package?

 

Our special party hire package start at $35 for2 4ft bi folding tables, and 10 white stools. This price is for pick up DIY. Additional stools are only $2 each. Additional tables ($10 each) may be required depending on the number of stools hired.

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What is the cost of a theme party hire package?

 

Our theme party hire packages start from $120 for up to 10 guests. This price is for pick up DIY. Additional guests are only $5 each which includes a stool and place setting. Additional tables ($15 each) may be required depending on the number of stools hired.

 

What is included in a theme party hire package?

 

Items in each theme package may vary but generally the followings are the items that are included in a package. For more information about each theme, please visit our Theme Packages page or email your questions to hello@littlemerrygorounds.com.

 

  • Child-height trestle tables

  • Child-height stools with coloured sashes

  • Tablecloth

  • Table runner

  • Table decorations

  • Hanging decorations

  • Serving bowls/ plates/ cupcake holder

  • Non-disposable bowls/ plates

  • Non-disposable cups

  • Napkins

 

Can I request a theme that you do not have listed?

 

Absolutely! Tell us what theme you would like and we’ll let you know if we can make it happen for you!

Please note: A 6-week's notice is required for new themes (ie. that are not mentioned on our website). A modified theme package requires at least 3-week's notice.

 

What is the minimum number of guests you can hire for?

 

For our theme party hire packages, the minimum number of guests you can hire for is 10 as they are priced for 10 guests. If you have less than 10 guests, the price remains unchanged, i.e. it will still cost $110 for a theme package.

 

When do I need to advise of my additional guests?

 

We will need to know the maximum number of guests at the time of booking to secure the adequate decor and supplies. You are able to reduce the number of guests up to 48 hours prior to your party date.

 

Can I reduce my number of guests?

 

All our theme party hire packages are priced for 10 settings. Any additional requests for settings are preferred to be given at the time of booking. We understand with parties that not all guests are available to attend. If you need to change the number of guests, please advise us up to 48 hours before your party date so we can adjust your extra guests settings as required.

 

Do you offer delivery?

 

Yes, we do offer delivery for a small fee. For a quote please contact us. Rate is based on kms travelled from Success 6164.

 

Do you offer set up?

 

At this stage, we are unable to offer our set up service. Our DIY package prices are kept low to make it affordable.  At Little Merry Go Rounds we know parties are hard work so we hope to bring this set up service back soon. We do offer delivery and after party collection at a small fee. Please contact us for a quote.

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Is a host included with the party hire package?

 

No, our packages do not include a host.

 

Is food and drinks included with the party hire package?

 

No, our packages do not include food or drinks.

 

When can I return my theme party hire package?

 

You can return the party items as late as Monday or Tuesday after the weekend. Please contact us to arrange a time to return the party items.

 

Where do I return my theme party hire package?

 

We are located in Success, Western Australia. Please contact us to arrange a time to return the party items.

 

Can you collect the party hire package after the party concludes?

 

Yes, we offer after party collection for a small fee. Just let us know when you make your booking so we can provide a quote. Please ensure all hired items are packed away in the provided bags and tubs before we arrive. 

 

Do I need to wash the plates and cups or clean any hired items?

 

No, but please do empty any liquid and food scraps before placing them back neatly in plastic bags/ plastic tub. We will clean and sterilise all of the items.

 

What if I have to cancel my party?

 

Your deposit is non-refundable, but we would be happy to transfer this deposit to an alternative party date, subject to availability.

 

What if I break or lose a party item?

 

Most of our party items are child proof but should a breakage occur or an item goes missing, the cost to replace the item will be deducted from the security bond that you will be required to pay.

 

When do I pay you?

 

A non-refundable $20 deposit must be paid at the time of booking to secure your booking and theme package. An invoice will be emailed to you with our bank details. The balance and a $100 security bond ( for themed parties) or $50 security bond ( for other hire items) can be paid via direct bank deposit before the party, or in cash at time of pick up or delivery.

 

How do I pay you?

 

We accept direct bank deposit before delivery of the goods, or cash on pick up or delivery of the goods.

 

When do I get my bond back?

 

Your bond will be returned to you within 3 days upon returning the items to us, and once we have checked the returned items to ensure nothing is missing or broken. Any breakage or missing items will incur charges and the cost to replace the item/s will be deducted from the security bond.

 

How do I get my bond back?

 

We will return your bond to you by bank transfer. We will contact you to obtain details. For other party items such as stools and tables, the bond may be paid in cash once returned. 

 

Privacy

 

All our customers' personal details are secured. We take privacy seriously at Little Merry Go Rounds and will not send or rent your personal details to anyone.

 

Little Merry Go Rounds Party Hire accepts no responsibility for any injury or damage to any persons or property while using Little Merry Go Rounds Party Hire equipment.

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